Contact Us

Contact PDF-to-Word.tools about a conversion problem, a factual correction, privacy or security, a copyright concern, or general feedback. Please do not send a sensitive PDF, DOCX, password, access token, or other confidential information by email.

Email

[email protected]

Messages are reviewed as resources allow. Response times vary, and we cannot guarantee an individual reply to every message.

Reporting a conversion problem

Include information that helps us reproduce the issue without receiving your document:

  • The page URL and the exact error message.
  • The approximate date, time, and time zone of the attempt.
  • Your device, operating system, and browser version.
  • The PDF’s approximate size and page count.
  • Whether you could select and copy text from the PDF before uploading it.

The current converter accepts one selectable-text PDF at a time, up to 25 MB and 200 pages. It does not support OCR, password-protected PDFs, or batch conversion. Review the FAQ and How It Works before reporting expected limitations.

Security and privacy

For a security report, provide a concise description and safe reproduction steps without including a real user’s document or confidential data. Read the Security page for the current controls and the Privacy Policy for information-handling details.

Corrections and copyright

For a factual correction, include the affected URL, the statement at issue, and a supporting primary source. For a copyright complaint about content published on this website, follow the information on the Copyright Complaints and DMCA Notices page.

Last reviewed: August 17, 2026.